Orders are normally prepared for shipment the NEXT DAY. Processing time is separate from carrier delivery time. Customers will receive a shipping confirmation email with tracking information once the order leaves our facility.

Delivery time depends on the shipping method, destination, carrier conditions, and time of year. The estimated delivery window will be shown during checkout when available. Carrier delays may occur during holidays, severe weather, or other high-volume periods.

Fasl offers free standard U.S. shipping on qualifying orders over $45. The qualifying order amount is calculated after discounts and before applicable taxes unless otherwise stated during a promotion.

Once your order ships, Fasl will send a shipping confirmation email containing your tracking information. Tracking may take a short time to update after the carrier receives the package.

Contact Fasl as soon as possible after placing the order. We will make every reasonable effort to help, but an order cannot be changed or canceled after it has entered fulfillment or has been shipped.

First, check around the delivery location, with household members, neighbors, building staff, and any secure package areas. Some carriers mark packages as delivered shortly before final delivery. If the package still cannot be located, contact the carrier and Fasl with your order number and tracking information.

If you are not happy with your purchase, we will gladly take it back, no questions asked within 30 days. All that we ask is that you take care of the shipping. Please contact customerservice@faslonline.com at any time for inquiries..

Contact Fasl promptly and provide your order number, a description of the issue, and clear photos of the damaged product, packaging, and shipping box. Keep the product and packaging until the claim is reviewed. Fasl will provide the appropriate next steps after evaluating the information.

Contact Fasl with your order number and a photo of the item received. We will review the order and help arrange the appropriate resolution.

Review the packing materials carefully and confirm whether the order was divided into multiple shipments. If an item is still missing, contact Fasl with your order number and details about the missing product.

As a nature gift for us, Himalayan Pink Salt is 100% natural. However, not every Fasl product should automatically be described as certified organic. Products identified as organic on their labels or product pages contain the applicable organic ingredients or meet the claims stated for that specific product.

No. Fasl bath salts, foot soaks, and other external-use wellness products are not intended for consumption. Keep bath and spa products separate from culinary salts and spices.

Fasl products may contain naturally sourced salt, herbs, spices, botanicals, or essential-oil infusions. Natural materials can vary slightly in color, crystal size, texture, and aroma. These variations are normal and do not necessarily indicate a quality problem.

The product page and product packaging should contain the most relevant ingredient information. Customers with ingredient sensitivities should review the complete ingredient list before using or consuming a product.

Store Fasl products in a cool, dry place away from direct sunlight, heat, and excessive moisture. Keep containers properly closed when not in use. Salt naturally attracts moisture, so exposure to humidity may cause clumping.

No. Culinary salts and spices are intended for food use. Bath salts and foot soaks are intended only for external use. Products should be stored and used according to their labels and product-page instructions.

No. Natural Himalayan pink salt may range from light pink to deeper rose, orange, or off-white shades. The color can vary based on the naturally occurring mineral composition of the salt.

Use the amount stated on the individual product label or product page. A common starting point is a small handful added to warm running water. Customers may adjust the amount based on the size of the tub and their personal preference.

A typical bath or foot soak may last approximately 15 to 20 minutes. Customers should follow the individual product instructions and discontinue use if irritation or discomfort occurs.

Fragrance intensity may vary by infusion and batch. Some essential-oil infusions have a naturally subtle aroma. A lighter scent does not necessarily mean the product lacks its stated infusion.

Customers with sensitive skin should review the ingredients carefully and test a small amount before broader use. Discontinue use if irritation occurs. Anyone with a medical condition, open wounds, allergies, pregnancy-related concerns, or treatment-related restrictions should consult an appropriate healthcare professional before use.

Customers should follow the bathtub manufacturer’s instructions. Some systems restrict the use of salts, oils, botanicals, or other additives because they may affect jets, filters, or internal components.

Yes. Fasl bath and spa products, culinary grinders, seasoning sets, and Himalayan salt shot glasses can make thoughtful gifts for holidays, birthdays, housewarming, hosts, and other occasions.

Unless a promotion specifically states otherwise, discount codes may not be combined. Shopify will apply discounts according to the eligibility rules displayed during checkout.

Confirm that the code has been entered correctly and that the order meets the promotion’s product, minimum-purchase, customer, and expiration requirements. Some codes cannot be combined with automatic discounts or other promotions.

Customers can contact Fasl through the store’s Contact page or our Chat box on the store pages. Include the order number when asking about an existing purchase so the support team can respond more efficiently.

Yes. Contact Fasl agent through the Chat box with the type of product, intended use, scent or flavor preference, and whether the purchase is for personal use or a gift. Product recommendations are informational and are not medical advice.

Fasl responds during its normal customer-service hours through the Chat Box or emails. Response times may be longer during weekends, holidays, product launches, or high-volume sales periods.